Boca Printer Store

NOT AFFILIATED WITH BOCA SYSTEMS

SERVICE

BOCA PRINTER SERVICE

 

Printers are repaired for a flat fee of $200.00 per printer plus the cost of parts and shipping. If it is determined that we are unable to repair your printer(s), a fee of $100.00 per printer will be charged for inspection and testing.

 

Periodic maintenance can be provided at a cost of $100.00 per printer.  The complete interior and exterior of the printer will be cleaned in addition to cleaning the opto sensor, print head, and platen (rubber roller).  The rubber roller (platen) will be cleaned with FEDRON - type wash, cleanser, conditioner, and rejuvenator which will extend the life of the roller.

 

Printers must be shipped to our location at owner’s expense.  Return shipping will be billed in addition to the fees listed above.  A $100.00 Printer Service Deposit must be paid prior to starting work on your printer.

 

Please click the link below and complete the Printer Service Form.

 

A change of ticketing software provider may require some configuration changes in order to save the cost of replacing your printer.  Some software providers are anxious to sell you a new printer when a configuration ch

ange will be a less expensive option.

 

PLEASE NOTE: Any Boca printer model will be compatible with any ticketing software system as long as it is configured properly.

 

Please contact us if you have any questions or concerns.

There are three different scenarios possible when converting a printer configuration.

 

  1. Change the printer language from FGL to PCL or from PCL to FGL - THE FEE FOR CHANGING THE LANGUAGE ONLY IS $250.00 PER PRINTER.

 

  2. Change the DPI from 200dpi to 300dpi or from 300dpi to 200 dpi - THE FEE FOR CHANGING THE DPI ONLY IS $250.00 FOR PARTS PLUS $150.00 FOR LABOR PER PRINTER.

 

  3. A combination of both changing the language and DPI - THE FEE FOR CHANGING BOTH THE LANGUAGE AND DPI IS $575.00 PER PRINTER.

 

Printers must be shipped to our location at owner’s expense.  Return shipping will be billed in addition to the fees listed above.  A $100.00 Printer Service Deposit must be paid prior to starting work on your printer.

 

Please click the link below and complete the Printer Service Form.

PRINTER SERVICE FORM

 

 

Content copyright 2012 - 2017. INM Consulting & Sales / Boca Printer Store. All rights reserved.